Mobile & Online Banking Information
Download Our Mobile Banking App
Mobile Banking Information
This is a new mobile app and does not use the same login as the old mobile app. You will use the same login for this as for our online banking through the website. If you have never used the onling banking through the website please click "New Users" to the right of the Forgot Password button. This username/password will also allow you to login throught browser. See the logo for the new mobile app at right.
Important Information
- Any automatic transfers in the old mobile app (NOT online banking) will need to be set up again!
- You can use the same username and password as for online banking to login
- Usernames are case sensitive. Please be careful that you are not inserting a trailing space after your name
- Remote deposit capture is posted to accounts after 4PM on business days. All checks deposited before 4PM will be deposited the same day.
Features
- 18 months of transaction history in the mobile app
- Bill pay
- Remote Deposit Capture checks deposited before 4PM will be available the same business day. Checks deposited after 4PM or on the weekend will be available the next business day
- Fingerprint or face recognition (click "remember me")
FAQ
Why did my check not immediately become available?<
Then on the next page enter the information in the boxes below. If you have a corporate account please enter your EIN #. If neither your EIN or social work please call us. You will need to create a new username. This name must have letters and numbers--you will no longer use your account number.
On the next page answer the questions, and finally on the last page enter your phone number and email, as well as the password questions. The system will send you a text message or phone call and you will now be able to login using your new username and password!
Accept the disclosure by clicking on "accept".
Choose an image and click "Select Image"
On the next page answer any five of the twenty questions which will be used in some cases to help you log in. Click next at the bottom.
Choose if you want to "remember" this computer. If you do not click yes you will be required to log in with two-factor authentication the next time you login.
Fill out your personal information. Please include your cell phone number and service--this will be used to allow us to send you text messages for two-factor authentication. This method is more secure.
Now you are logged in!
**If you had any problems or clicked cancel during the process and it will not let you in, please call us at 585-461-2230. Thank you!
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Our Members make the difference.
Member Since 1982
"I joined the credit union when they first opened on Monroe Avenue. I wanted to build an account with a financial institution. I saw that they were new and I was starting new - so I thought it would be a good start! They were nice and courteous people. After they moved to South Avenue I wanted to buy a new car and they helped me with that and I have taken out personal loans with them too. They're more personal, a bank doesn't know you from the next 500 people. I always recommend them to people. The credit union looks at the things happening in your life and works with you. They know that people don't fail because they are not working on their life. Sometimes things just happen. I would like to get my next mortgage through them. I love them, they just fit my needs."